Frequently asked
questions
Before You Register
What should I do after receiving a ticket?
Wait for paperwork from the court, typically received within 2-3 weeks, which will indicate the bail amount and traffic school eligibility. Pay the necessary fees before starting the course.
Is TrafficSchoolCourse.com accepted by my court?
Our course is DMV licensed and accepted by all California courts.
Why do I have to pay both the court and TrafficSchoolCourse.com?
Courts charge an administrative fee separate from our course fee. If this fee isn’t paid, the court won’t accept your completion certificate.
How much time do I have to finish the course?
The court will provide ample time (usually 30-90 days) to complete the course. We recommend finishing early to avoid last-minute rushes. Rush certificate processing is available for a fee.
How much does the course cost?
Our California course costs $19.95, including tax and certificate handling. Rush delivery is available for an extra charge.
Is the website secure?
Yes, our site uses SSL encryption to protect your personal information, which is shared only with your court for processing.
What if I don’t have a computer?
You can take the course on any device with internet access, such as a library or a friend’s computer.
Do you offer an alternative to online traffic school?
Yes, we offer a workbook version of the course that covers the same material and satisfies traffic school requirements in California.
What if I don’t have an email?
You’ll need an email to log in and receive updates. You can create a free email through services like Gmail or Yahoo.
Can I take the course without using a credit card?
Yes. You can send a check or money order, or pay by phone. Full access to the final exam will be granted once payment is received.
Can I take traffic school again if I attended within 18 months?
California allows traffic school only once every 18 months, calculated from the date of your previous citation.
I have a commercial driver’s license. Can I hide points from my record?
If the violation occurred in a non-commercial vehicle, you might qualify. After completing the course, contact your DMV Driver Safety Unit to mask the point from your record.
Taking the Course
How long will the course take?
The course is self-paced, so you can complete it as quickly or slowly as you need. We recommend thoroughly reviewing the material for the best results.
Can I review material while answering test questions?
Yes, you can review course material while taking quizzes and the final exam.
Do I have to complete the course in one sitting?
No, you can log in and out at your convenience. Your progress will be saved.
How do I continue a course in progress?
Log in using your email and driver’s license number on our homepage to resume where you left off.
Do I have to complete the course by myself?
Yes, you are required to complete the course independently as per the user agreement.
Can I fail the course?
It’s unlikely, as you can review material during quizzes and the final exam. Most students pass on their first attempt.
When You Finish
Can I get an extension if I miss the due date?
Each court has different policies. Contact your court as soon as possible if you’re unable to complete the course on time.
What are the certificate delivery options?
Standard processing submits certificates electronically to the court within 3 business days. Rush processing is available for faster delivery.
Is rush processing available?
Yes, for an additional fee, rush processing will ensure your certificate is sent the same day if completed by 2pm PST.
How long will it take the court to process my certificate?
Courts generally process certificates within a few days to weeks, depending on the court’s size. Once submitted, the court and DMV will handle masking the point on your record.
I have a commercial driver’s license, and a point is showing on my record. What should I do?
After your court processes the ticket, contact your local DMV Driver Safety Unit to mask the point.